If you notice any low quality text open-end or video open-end responses, you can flag them right in the platform or reach out to your CSM directly. Any flagged responses will be removed from your data for that question.
- On the results page for your text open-end or video open-end, locate the individual response beneath the word cloud.
- Click the 3 dots or kebab icon, and select Flag. This will send an alert to our team for additional investigation.
If you notice any low quality responses in a global survey, here’s how you can flag those responses in-platform.