Logo
Sign in
  1. Suzy
  2. Suzy Insights
  3. Technical Support

I get "Access Denied" when I try to download my data. What should I do?

Try logging out and then back in and/or clear your cache/cookies.

To clear your cache/cookies, please follow the appropriate set-up based on your web browser, featured on this page.
 

Articles in this section

  • Suzy's Privacy Policy and Cookie Policy
  • How do I reset my password?
  • Why did my survey close with a smaller sample size than I designated?
  • Why did my allocation reset or show incorrect/missing information?
  • Can I relaunch a survey because I made a mistake that needs to be corrected?
  • I get "Access Denied" when I try to download my data. What should I do?
  • I'm having issues with the platform loading. What should I do?
  • Can I confirm my image/photo is displaying correctly?

Unleash the Power of Research

Log in at app.suzy.com

Submit a request

© Suzy