Have any of the following items been easily accessible to purchase over the last 2-3 weeks
Personal care items
Household items
Food products
Beauty products
Fitness products
Clothing items
Toys/games/puzzles
Books
Other
None of the above
Which of the following items has been the most difficult to purchase over the last 2-3 weeks?
Personal care items
Household items
Food products
Beauty products
Fitness products
Clothing items
Toys/games/puzzles
Books
Other
None of the above
When it comes to your favorite brands, if you can’t find your favorite brand in-store right now – what do you do?
Buy whatever brand is available in-store
Find another in-store retailer that offers my favorite brand
Look for my favorite brand online to be delivered to me
Other
Have you attempted to buy any of the following items in-store but couldn’t find them in stock?
PLACEHOLDER -- LIST ITEMS PERTINANT TO YOUR BRAND
[Target to people who have tried to purchase items in-store but could not find them in stock] What did you do when you could not find an item in-store that you needed ?
Bought similar item that was available in-store
Found another in-store retailer that offered the item
Looked for the specific item online to be delivered to me
Other
Have any of the following items been easily accessible to purchase over the last 2-3 weeks
Personal care items
Household items
Food products
Beauty products
Fitness products
Clothing items
Toys/games/puzzles
Books
Other
None of the above
Which of the following items has been the most difficult to purchase over the last 2-3 weeks?
Personal care items
Household items
Food products
Beauty products
Fitness products
Clothing items
Toys/games/puzzles
Books
Other
None of the above
Have you been hesitant to online shop over the last 2-3 weeks?
1 - Extremely hesitant
2 - Very hesitant
3 - Somewhat hesitant
4 - Not so hesitant
5 - Not at all hesitant
[To consumers who are hesitant to shop online] Why have you been hesitant to online shop over the last 2-3 weeks?
I do not know where the products are coming from.
I do not want to order any products that may be coming from oversees.
I am afraid that I will not be able to return my product if I do not like it.
Shipping costs are too expensive.
I do not know who is transporting my product from point A to point B.
