With Suzy Live, you’re able to download full interview recordings, interview transcripts, discussion guide notes, chat transcripts, and clips with a variety of settings.
Downloading a full interview
1. To download a full interview, open the interview in your Suzy Live dashboard, and click into the Downloads tab below the video stream.
2. Click the purple Generate Download Links button.
3. For IDIs, you’ll have the option to download your interview with the following settings: gallery view, member focused, or member only.
Gallery view will contain the audio and video of both the moderator and participant. Click the Gallery View button to download in this format.
Member focused will contain the audio of both the moderator and participant, but will contain video of only the participant, so you won’t be able to see the moderator. Click the Member Focused button to download in this format.
Member only will contain the audio and video of the participant only, so you won’t be able to hear or see the moderator. Click the Member Only button to download in this format.
4. For focus groups, you’ll be able to download the full interview in gallery view. Click the Gallery View button to download in this format.
5. In the pop-up window, you’ll be prompted to agree to handle your exports in full compliance with applicable data protection laws and regulations. Check the box and click Download.
Downloading interview, notes and chat transcripts
1. To download interview and chat transcripts, open the interview in your Suzy Live dashboard, and click into the Downloads tab below the video stream.
2. Click the purple Generate Download Links button.
3. Click All Text Content to download the Excel file. In the Excel file, there will be one sheet per transcript, including the interview transcript, discussion guide notes, backroom chat, interview chat, and waiting room chat (focus groups only).
Downloading clips
You can download clips from a Suzy Live project from two places: from the Project page or from within an individual interview page.
Downloading from the Project page
1. To download clips from the project page, open the Recordings tab and use the drop down to view the Suzy Live Project page.
2. Click on the button labeled Clips, which lists the total number of clips made across all interviews associated with this project.
3. Check mark the clip(s) you’d like to download, and click the download icon on the top right.
4. In the pop-up window, you’ll be prompted to agree to handle your exports in full compliance with applicable data protection laws and regulations. Check the box and click Download.
Downloading from the individual interview page
1. To download clips from the individual interview page, open the interview from the Project page.
2. Click into the bookmarks tab, and locate your clip(s).
3. Click the 3 dots icon (also known as a kebab icon) on the right, and click Download.
4. In the pop-up window, you’ll be prompted to agree to handle your exports in full compliance with applicable data protection laws and regulations. Check the box and click Download.