4. Translations (if needed)

Once you’ve finalized and finished programming your survey, you can start to work on your translations if needed. Translations are based on already programmed questions- we strongly recommend starting translations after you’ve finalized and double checked your survey.

  • Download the survey text
    • The excel file will feature your questions and answer choices. All text should have a translated value present in the right column. 
      • This includes numbers for rating/scale questions. If you'd like to show the number please re-enter it into the translated column. This gives you flexibility to translate '2' into a number's written form ("two") if desired. 
      • If a translated value is missing, an error message will appear. Recheck the translation document to ensure all translations are properly aligned and there are no missing values. 
    • Update ALL translations in the column to the right of the original survey text. 
  • Once translations are completed and in the proper column, upload the translation document.
    • We recommend reviewing the translation document in the preview window to ensure that the text is lined up properly.
  • Any updates you make to the survey after uploading your translation document will be flagged and you must upload a new translation document reflective of the changes you have made.

Some notes on translations: 

  • We recommend working with a translation vendor who is well versed in regional best practices. We strongly advise against relying on Web based Translation tools/similar translation softwares because context and relevance can be “lost in translation” when using these tools. 
  • Translation vendors typically take 3 days at least- please plan for this accordingly when planning project timelines. 
  • Be sure to preview your survey in order to check your translations! You can preview your survey via the Review page. 
  • For more information about translations, please refer to this article on translation best practices.

After your translations are uploaded, you are all set to Review your project!