Once you’ve finalized and finished programming your survey, you can start to work on your translations if needed. Translations are based on already programmed questions- we strongly recommend starting translations after you’ve finalized and double checked your survey.
- Download the survey text
- The excel file will feature your questions and answer choices. All text should have a translated value present in the right column.
- This includes numbers for rating/scale questions. If you'd like to show the number please re-enter it into the translated column. This gives you flexibility to translate '2' into a number's written form ("two") if desired.
- If a translated value is missing, an error message will appear. Recheck the translation document to ensure all translations are properly aligned and there are no missing values.
- Update ALL translations in the column to the right of the original survey text.
- NOTE: If a survey contains piping please make sure the piping tokens remain intact within the translations file. See below.
- The excel file will feature your questions and answer choices. All text should have a translated value present in the right column.
- Once translations are completed and in the proper column, upload the translation document.
- We recommend reviewing the translations in the preview window to ensure that the text is lined up properly.
- Any updates you make to the survey after uploading your translation document will be flagged and you must upload a new translation document reflective of the changes you have made.
Some notes on translations:
- We recommend working with a translation vendor who is well versed in regional best practices. We strongly advise against relying on Web based Translation tools/similar translation softwares because context and relevance can be “lost in translation” when using these tools.
- Translation vendors typically take 3 days at least- please plan for this accordingly when planning project timelines.
- Be sure to preview your survey in order to check your translations! You can preview your survey via the Review page. More information about preview can be found here!
- For more information about translations, please refer to this article on translation best practices.
After your translations are uploaded, you are all set to Review your project!