Technical Support
- I’m having trouble accessing Suzy from my office and/or work computer. What should I do?
- I’m currently outside of the U.S. and can’t access Suzy. What should I do?
- How do I reset my password?
- Why did my survey close with a smaller sample size than I designated?
- Why did my allocation reset or show incorrect/missing information?
- Can I relaunch a survey because I made a mistake that needs to be corrected?
- I get "Access Denied" when I try to download my data. What should I do?
- I'm having issues with the platform loading. What should I do?
- After I launch a question, can I edit it?
- How do I clone/copy questions/actions I have launched before?
- Can I confirm my image/photo is displaying correctly?